Elevate with Robert Glazer Weekend Conversations: Calling Out Core Values Problems
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Nov 22, 2025 Discover the crucial difference between performance issues and values problems. Dive into why acronym-driven core values often fall flat and how they can undermine trust. Learn about the importance of operationalizing values through behavior rather than mere statements. Explore the tough conversations leaders must have to maintain a high-performance culture, even when it’s messy. Plus, insights on why organizations often tolerate toxic behavior from high performers and how to avoid favoritism that damages morale.
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Acronym Values Often Ring Hollow
- Acronym-based core values often ring hollow when not operationalized.
- Employees distrust generic one-word values unless they map to concrete behaviors.
What Versus How Distinction
- Robert Glazer distinguishes 'what' problems (job outcomes) from 'how' problems (behavior/values).
- 'What' problems are measurable; 'how' problems are softer, values-based, and harder to address.
Use Metrics For Performance Issues
- Use objective metrics to address 'what' problems and set clear remediation timelines.
- Give measurable targets and deadlines so performance issues are tangible to the employee.