The Rent Roll with Jay Parsons EP#27 Dom Beveridge | Why Is Renter Turnover So Low?
12 snips
Mar 27, 2025 
Dom Beveridge, founder of 20 for 20 and a leading voice in proptech, joins the discussion on why renter turnover remains surprisingly low. He dives into rental market trends post-COVID, revealing that retention rates are now at 56.3%. The conversation also explores how technology is redefining resident satisfaction and operational efficiency, plus the buzz surrounding advancements like AI. Beveridge shares insights from his annual report, shedding light on impactful trends shaping the multifamily industry.
AI Snips
Chapters
Transcript
Episode notes
High Apartment Retention
- Apartment resident retention hit its highest level in almost three years, exceeding expectations.
- This trend of high retention has persisted for five-plus years, even when home sales were booming.
Supply vs. Retention
- Despite a surge in apartment supply, renter turnover remains low, defying typical market patterns.
- Even new properties, which usually have higher turnover, are experiencing unusually high retention rates.
Rent Increases and Retention
- Slower rent increases are a factor in high retention but don't fully explain the trend.
- Small differences in renewal rent increases likely won't significantly influence most renters' decisions.