

Michael and Courtney English: SOPs for Your Efficient Law Firm
In this episode, Steve Fretzin, Michael English, and Courtney English discuss:
- Improving efficiency to improve your life and business.
- Why SOPs are so important to your law firm and business.
- Top challenges lawyers face in automating and scaling.
- Writing out the SOPs for your law firm.
Key Takeaways:
- SOPs (standard operating procedures) are the key to creating a streamlined law firm and will allow you to delegate appropriately the activities that you, as the lawyer, do not need to be doing.
- Create training videos or modules to help train new employees rather than just having them shadow another employee and hoping for the best.
- For law firms with flat fee pricing, SOPs can create efficiencies and allow for automations that will help you to give more dollars to your bottom line.
- Automations save time for everyone, but you need to know what it is that is being done in order to standardize, automate, and delegate.
"SOPs create consistency and responsibilities within a law firm - everybody knows what their job entails at that point, so there's no question as to the responsibilities that lay on everybody's shoulders. " — Michael English
Connect with Michael and Courtney English:
Website: https://www.streamlinemylawfirm.com/
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LinkedIn: Steve Fretzin
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Email: Steve@Fretzin.com
Book: The Ambitious Attorney: Your Guide to Doubling or Even Tripling Your Book of Business and more!
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Call Steve directly at 847-602-6911
Show notes by Podcastologist Chelsea Taylor-Sturkie
Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.