
[Un]Churned – The No. 1 Podcast for Customer Retention A Simple Habit That 3x’ed AI Adoption Rates: The 15-Minute Rule ft. Cat Valverde (Enterprise AI Group)
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Nov 6, 2025 Cat Valverde, founder of the Enterprise AI Group, specializes in helping organizations adopt AI effectively. She discusses the common pitfalls of enterprise AI projects and reveals her groundbreaking 15-Minute Rule for enhancing adoption rates. By focusing on human-centered approaches, she outlines a simple four-week framework to engage users and boost buy-in. The conversation highlights the importance of reducing cognitive load, using psychological insights, and leveraging social proof to achieve remarkable increases in AI adoption.
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Internal Adoption Beats Technical Metrics
- Internal adoption is the single KPI that predicts whether pilots graduate to production.
- Enterprises often have budget but lack time, causing pilot fatigue and stalled rollouts.
Pilot Fatigue Operates On Two Levels
- Pilot fatigue exists at two levels: decision-makers and frontline workers.
- Repeated pilots increase fatigue and reduce the effectiveness of each new experiment.
Social Fear Trumps Job-Loss Anxiety
- Fear about AI isn't just job loss; it's fear of looking incompetent or asking basic questions.
- That social fear and feature overwhelm is the primary driver killing adoption.



