Future of UX | Your Design, Tech and User Experience Podcast | AI Design #122 AI Agents 2.0: Real-World Cases and the New UX Principles We Need
Sep 4, 2025
Dive into the practical impact of AI agents in daily life! Discover how Google’s AI can book a dinner for you and how Meta's tools are reshaping communication with proactive messages. Explore emerging UX principles like delegation and proactivity, and see how they compare to classic heuristics. This insightful discussion blends technology with user experience, highlighting the need for designers to adapt to the evolving landscape of AI.
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Search That Books For You
- Google’s Search AI Mode can take a full booking task and return a real reservation instead of just links.
- This example shows agents shifting users from search to delegation with visible confirmation needs.
Chat Turns Into Editable Artifacts
- Claude Artifacts create interactive workspaces where generated outputs become editable, forkable artifacts next to chat.
- This shifts interaction from prompt-response to co-creation and collaborative editing.
Creator Agents Messaging Proactively
- Meta’s AI Studio lets creators build character agents that can message users proactively in WhatsApp and Instagram.
- The case highlights trade-offs between 24/7 representation and risks of unsolicited, spammy DMs.