Explore the fascinating ways our brains respond to ads at a neural level. Discover how emotional arousal affects ad effectiveness, revealing that high-arousal ads may be memorable but not always liked. Learn why there’s a disconnect between likability and persuasiveness. Dive into the power of adrenaline in creating lasting memories and how EEG technology is reshaping our understanding of consumer reactions. This discussion bridges academic research with practical insights for marketers.
Higher neural arousal in ads leads to better memorability but does not guarantee positive consumer attitudes towards the brand.
Individuals often mispredict their emotional responses to ads, highlighting the need for innovative measurements like EEG to understand true consumer reactions.
Deep dives
Neural Arousal and Advertising Success
Researchers investigated how brainwave measurements can inform advertisers about consumer reactions to ads, focusing on neural arousal, which reflects emotional intensity. By using EEG technology, they monitored brain activity while participants viewed various advertisements, revealing a direct connection between emotional responses and ad effectiveness. Interestingly, higher neural arousal was linked to better memorability; ads that evoked stronger emotional reactions were more likely to stick in consumers' minds. However, this does not guarantee that such ads would be liked, as the study showed that increased emotional impact could lead to negative attitudes towards the ads themselves.
The Limitations of Self-Reported Feelings
The podcast highlighted the challenges people face in accurately predicting their emotional responses to advertisements, illustrating the concept of affective forecasting. Often, individuals overestimate how they will feel about future events, a phenomenon known as impact bias, leading to a disconnect between perceived and actual reactions. The discussion emphasized that marketers cannot solely rely on surveys or ratings to gauge audience attraction to ads, as self-reported feelings frequently misalign with subconscious brain activity. This disconnection underlines the importance of utilizing innovative measurement techniques like EEG to gain a clearer picture of consumer response.
Creativity in Advertising: The Double-Edged Sword
Although creative ads that provoke strong emotional responses can enhance memorability, they can also backfire in terms of audience perception. The study revealed a complex relationship between emotional arousal and consumer attitudes, where ads eliciting high arousal might be memorable but not necessarily liked. For instance, advertisements featuring shocking or uncomfortable imagery might capture attention but leave a negative impression of the brand. Marketers are thus challenged to strike a balance between attention-grabbing creativity and nurturing positive consumer feelings towards their advertisements.
Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We’re breaking down highly involved, complex research into plain language and takeaways any marketer can use.
In this episode, Elena and Rob explore how our brains respond to advertisements at a neural level. They discuss the relationship between emotional arousal and ad effectiveness, revealing insights that challenge conventional wisdom about likability and memorability in advertising.
Topics covered:
[01:00] "Measuring Neural Arousal for Advertisements and its Relationship with Advertising Success"
[02:00] How good are humans at predicting brain reactions?
[04:00] EEG measurements and ad ratings methodology
[05:10] High arousal ads are memorable but not always liked
[07:00] Balancing attention-grabbing with positive perception
[08:40] The disconnect between likability and persuasiveness
[10:00] The power of adrenaline in creating memorable experiences
Resources: Eijlers, E., Boksem, M. A. S., & Smidts, A. (2020). Measuring neural arousal for advertisements and its relationship with advertising success. *Frontiers in Neuroscience*, 14, 736. https://doi.org/10.3389/fnins.2020.00736
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