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Inside Aesthetics
Dr Izolda Heydenrych (Dermatologist) - 'Trust & empathy in injectable consultations' #83
Sep 17, 2020
01:24:29
Episode 83 hosts Dr Izolda Heydenrych, a dermatologist based in Cape Town, South Africa. Dr Hendenrych is also a globally-renowned aesthetic educator with a particular interest in patient safety, the art of the consultation, trust and empathy.
We explore the injector-patient relationship, the foundations of building trust in the medical consultation and the role of empathy. This is a fascinating discussion that gets to the core of how the best injectors build chemistry and rapport with their patients.
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