98. Navigating career transitions in market research
Mar 14, 2024
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Exploring navigating career transitions in market research, importance of omnichannel retail experience, attention spans in data collection, and emotional connections to brands and work inspiration.
Empathy towards research suppliers is crucial for understanding challenges and fostering cooperation.
Integrated omnichannel retail experiences are essential to meet changing consumer expectations and deliver consistent messaging.
Deep dives
Transitioning from Supplier to Client Side
Elizabeth Nowicki shares her journey of transitioning from the supplier side to the client side in the market research industry. With a background in advertising research, she moved to the client side to apply her research skills more effectively in shaping strategies and taking actionable insights. Adjusting to the corporate standards at Home Depot, Elizabeth aims to make research more agile and impactful for the business.
Empathy Towards Research Suppliers
Having experienced both sides of the research industry, Elizabeth Nowicki highlights the importance of empathy towards research suppliers. Acknowledging the challenges suppliers face, she emphasizes the need for understanding and cooperation, along with setting higher expectations for delivering actionable insights that resonate with clients. By simplifying reports and focusing on key insights, Elizabeth aims to facilitate smoother communication and decision-making in the research process.
Future of Retail Industry and Omni-Experience
Looking ahead in the retail industry, particularly in the home improvement sector where Home Depot operates, Elizabeth envisions a future where retail experiences are interconnected and omni-experienced. She emphasizes the essential integration of physical and digital channels to deliver consistent messaging and experiences to consumers. Recognizing the complexity and resource-intensive nature of achieving this interconnectedness, she underscores the necessity for brands to adapt and evolve to meet changing consumer expectations.
This week host Jess Gaedeke sits down with Elizabeth Nowicki, former Dig employee and currently Senior Manager of Customer Insights at Home Depot. They chat about through navigating career transitions, how important it is to have a connected omnichannel retail experience, and how attention spans are influencing data collection and analytics.
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