Learn how to build trust with co-workers in this episode as education coach Andrea seeks advice from Marlon Styles, an expert in making connections. They discuss the challenges of building trust, making a great first impression, and maintaining relationships. Authentic connection, vulnerability, and open communication are highlighted as key factors in fostering trust.
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Quick takeaways
Building trust with co-workers involves conducting empathy interviews and finding points of connection to establish a strong foundation.
Maintaining trust in work relationships requires consistent communication, support, celebration of achievements, and injecting joy into interactions.
Deep dives
Building Trust in a New Work Environment
In this podcast episode, Andrea, a preschool instructional coach, shares her struggle with building trust with the 52 educators she works with each year. Marlon Styles, an experienced educator, provides insights on how to quickly establish trust. One strategy is conducting "empathy interviews" to get to know each other beyond their titles or roles. Finding points of connection, such as common interests or backgrounds, can also help build trust. Additionally, Marlon emphasizes the importance of creating a culture of trust by celebrating teachers and their accomplishments, as well as providing support and opportunities for collaboration. Finally, consistent communication, empathy, understanding, and injecting joy into relationships are key to maintaining trust even when faced with challenges.
Maintaining Trust: Fly-by Check-ins and To-Go Plates of Joy
This podcast episode also explores how to maintain trust in work relationships. Andrea discusses how she checks in with teachers by inquiring about their needs and offering assistance. Marlon suggests regular communication and asking open-ended questions like "How can I better support you?" to bridge any gaps. Celebrating teachers' achievements and fostering a sense of collaboration can also help maintain trust. Additionally, Marlon shares the concept of offering a "to-go plate of joy" by providing educators with positivity and inspiration. The episode concludes with the reminder that consistency, empathy, and genuine caring are essential in building and maintaining trust.
Building Trust Over Time: Overcoming First Impressions
The podcast episode explores the challenge of building trust when first impressions don't go well. Marlon shares his own experiences and emphasizes the need for effective communication to create clarity and understanding. He encourages patience, empathy, and regularly showing up to support others, even if initial skepticism exists. By cultivating a relationship built on trust and working together as equals, it is possible to foster connection and overcome any doubts or hesitations. The importance of offering support, celebrating successes, and actively listening to those being coached is also highlighted.
Creating a Culture of Trust and Amplifying Trailblazers
The episode discusses strategies for creating a culture of trust in organizations. Marlon advises finding passionate individuals and mentoring and elevating their contributions to inspire others. By focusing on creating partnerships and co-designing the journey, a culture of trust that fosters collaboration and growth can be established. Marlon stresses that, regardless of titles or positions, everyone should be valued and invited to contribute their ideas and talents. The episode concludes by urging instructional coaches to identify consistent behaviors that foster trust, such as being available, consistent, and offering opportunities for reflective collaboration.
The beginning of the school year is a gauntlet for Andrea, who coaches teachers for a living. She needs to get to know the 52 educators she’ll work with in the coming months. All of them are new faces to her. Which means she’s starting from scratch. Time is tight, so Andrea is wondering how to make every interaction count. On this episode of How To!, co-host Courtney Martin brings in Marlon Styles, who has been in Andrea’s shoes. As an educator and motivational speaker, Marlon is a pro at making connections. His wisdom will resonate with anyone who is looking to build trust, work together on goals, and connect in a more meaningful way with your colleagues.
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Podcast production by Derek John, Joel Meyer, Rosemary Belson, and Jabari Butler.
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