#413 - 10x Your Customer Experience ROI: Gisell Paula Reveals Her 4-Part Framework (Get Scrategy)

Description: Welcome to another exciting episode of our podcast! Today, we're thrilled to have a special guest, Gisell Paula (Get Scrategy), a passionate advocate for small businesses and a mastermind in strategy and operations. Gisell is on a mission to create a more equitable world by helping small businesses scale and thrive.

In this episode, we delve into Gisell's unique 4-part framework that promises to 10x your customer experience ROI. We'll learn how to stand out against the competition by creating a Feel Good Business that not only satisfies but delights customers at every turn. Gisell will also share a success story of how she helped a client quadruple their company's size in just one year by meticulously mapping their customer experience.

We'll also explore the concept of the Feel Good Business and why it never goes out of business. Gisell will explain why the best competitive advantage for creative entrepreneurs looking to stand out is a Feel Good, 5-star customer experience.

She'll walk us through her proven 4-part framework to a customer experience that pays you back 10x, specifically for design or marketing agencies. We'll also discuss actionable steps that small businesses can take today to increase their average order value (AOV) and turn their current customers into their biggest brand ambassadors.

Finally, we'll tackle the challenge of scaling a killer customer experience without sacrificing quality and connection.

This episode is packed with insights, strategies, and practical tips that will help you transform your business and customer experience. Whether you're a small business owner, a creative entrepreneur, or someone interested in business strategy and customer experience, this episode is for you. Don't miss out on this opportunity to learn from one of the best in the business!

To connect with Gisell, visit her website: https://www.getscrategy.com/about

Disclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show. Do your due diligence.

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