BE THAT LAWYER Sarah Tetlow: The ARTT - Touch Once Philosophy to Get Your Email Organized
Dec 8, 2022
In this discussion, Sarah Tetlow, CEO of Firm Focus and an expert in time and email management, shares her innovative strategies for lawyers overwhelmed by their inboxes. She introduces the ARTT system, emphasizing the 'touch once' approach to streamline email handling. Listeners will learn why they should only keep 'favorite' emails and how to categorize messages as Action, Reference, Tracking, or Trash. Tetlow also encourages direct communication when necessary, transforming chaotic email habits into a more efficient workflow.
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Email Overuse
- Lawyers overuse email for instant responses and to offload tasks.
- This creates anxiety and overwhelm, especially since email management isn't taught.
Jelly Bean Analogy
- Sarah Tetlow uses a jelly bean analogy to explain email management.
- Keep important emails (like favorite jelly beans) visible, discard junk (like disliked flavors).
ARTT System
- Use the ARTT system (Action, Reference, Tracking, Trash) to manage emails efficiently.
- Touch each email only once, deciding whether to act, file, track, or delete.
