Head Heart & Boots Ep 52 - "Remarkable Customer Service" with Joey Coleman
In this show with author and consultant Joey Coleman, we explore the 8 stages of customer experience, an important topic for our industry, but especially important because of how the 8 stages track with today's sales process in our industry.
Joey presents an incredibly straight-forward take on how to maximize the relationship we're building with our customers, how to drive referrals, and grow the lifetime value of our customer relationships. Check it out, it's an awesome episode. We had so much fun with Joey, we've already planned a part 2 for later this Fall. - Chris
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