Knowledge Cast by Enterprise Knowledge Sierra Woods - Public Servant in the Canadian Government
Jun 10, 2025
Join Sierra Woods, a dedicated public servant in the Canadian Government, as she shares her expertise in knowledge management. She dives into the art of facilitating meaningful conversations, emphasizing the importance of asking the right questions to spark 'a-ha' moments. Sierra discusses strategies for enhancing engagement in virtual environments and the role of collaboration in improving knowledge transfer. She also reflects on her journey from academia to actionable insights, showcasing innovative approaches to tackle community challenges.
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KM as "Aha Moments"
- KM is about creating "aha moments" through messy conversations and trust.
- It involves making sure those insights impact the organization and the world.
Intentional Facilitation for Aha Moments
- Design conversations intentionally to set conditions for "aha" moments, bringing diverse perspectives.
- Use facilitation techniques, pattern recognition, and multiple contribution channels to include all voices.
Facilitator's Role in KM Conversations
- Act as a facilitator by setting rules, encouraging diverse viewpoints and making necessary connections.
- Experiment with AI as a participant to augment collective intelligence in meetings.
