The Power of Internal Coaching Systems

Internal coaching is a practice that organizations can adopt to improve individual performance and organizational effectiveness. Research shows that organizations with internal coaching systems tend to outperform those that rely solely on external coaches. Internal coaching involves using internal employees as coaches, either for everyday coaching skills or for more formal structured coaching engagements. There is evidence of a stronger return on investment (ROI) and a positive impact on retention from internal coaching, compared to external coaching which has a negative impact on retention. Internal coaching also leads to increased engagement and serves as a powerful tool for leadership development.