

Relearning How to Relax: Top Travel Writer Shares Tips for Hospitality Providers (Jen Murphy)
Are we overdoing wellness in hospitality? In this episode, we're joined by Jen Murphy, a travel writer for publications such as the Wall Street Journal, Bloomberg, Travel and Leisure, and Condé Nast Traveler. Jen shares her journey of relearning to relax amidst the plethora of wellness offerings in hospitality today.
Listeners will discover:
- The pitfalls of over-scheduling wellness activities.
- How the pressure to "do it all" can lead to the opposite of relaxation.
- Strategies for hospitality providers to help guests truly unwind and recharge.
- The importance of creating downtime experiences and the role of "forced relaxation."
- The impact of connectivity and the need for intentional disconnection.
- How hospitality providers can tactically manage communication to reduce guest stress.
Tune in to learn how to balance offering a range of wellness options with the need for genuine rest and relaxation, both from a traveler's perspective and as a hospitality provider aiming to create a rejuvenating experience for guests.
Read Jen's article, "Relearning How to Relax on the Hawaiian Island of Kauai," for Condé Nast Traveler.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands