Chris Hadnagy, an expert in human hacking and author of "Human Hacking," discusses the blend of social engineering and ethical influence. He reveals how to assess communication styles to foster deeper connections and shares tips on building rapport through empathy and active listening. Hadnagy also differentiates between manipulation and genuine influence, suggesting ways to elicit information without direct questions. His insights can empower listeners to use these principles positively in both personal and professional relationships.
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insights INSIGHT
Human Hacking
Human hackers understand how humans make decisions.
They influence those decisions to achieve desired outcomes, similar to injecting code into software.
question_answer ANECDOTE
Origin Story
Chris Hadnagy's hacking journey started with a war dialer that shut down his county's phone system.
He transitioned from network penetration testing to social engineering due to his difficulty with coding.
insights INSIGHT
Trust as a Vulnerability
Human gullibility is a survival trait, enabling social interaction and trust.
Con men exploit this trust, making awareness crucial for protection.
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Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You
Seth Schulman
Christopher Hadnagy
In 'Human Hacking', Christopher Hadnagy provides tools to establish rapport, use body language and verbal cues effectively, steer conversations, and protect oneself from manipulators. The book includes interactive exercises to master these skills and improve personal interactions. It emphasizes empathy, kindness, and honesty in social interactions.
When we think of hacking, we think of a tech-savvy dude breaking into computer systems to steal data. But hackers can also take the form of "social engineers" who get what they want by building rapport and penetrating psychological defenses.
My guest is an expert and pioneer in the area of human hacking, and shows individuals and companies the weaknesses of their security systems by breaking into their offices and computers, not by bypassing pass codes and firewalls, but simply by walking in the front door, and knowing how to ask for and receive access from the humans who run the show
His name is Chris Hadnagy, and he's the author of Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You, which takes the social engineering principles con men and malicious social hackers use to breach security systems and steal data, and shows the average person how to use them for positive ends in their personal and professional relationships. Today on the show, Chris shares how assessing which of four styles of communication someone prefers can help you better connect with them, why you should approach every interaction knowing your pretext, the keys for building rapport, and the difference between manipulation and influence. We end our conversation with tips on the art of elicitation -- how to get information from someone without directly asking for it.
The Art of Manliness 