Episode 342: How to Make Private Pay an Easy Choice for You and Your Clients
Dec 24, 2023
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Christine, Founder of Mentaya, discusses empowering therapists to charge full fees through out-of-network benefits. They delve into simplifying insurance claims, streamlining reimbursements, and helping therapists stay accessible. The episode also explores timing for filing claims and upcoming regulations for therapists.
Mintaya's platform streamlines the process of collecting full cash rates for therapists using automated benefits calculators and claim submissions.
Christine Lee aims to bridge the gap in mental health care by helping therapists educate clients on out-of-network benefits and simplify the reimbursement process.
Deep dives
Introduction to Mintaya: A Solution for Therapists to Maximize Out-of-Network Benefits
Christine Lee, the founder and CEO of Mintaya, discusses how her company helps private practice therapists collect their full cash rate by taking advantage of out-of-network benefits. Mintaya offers an automated benefits calculator that allows therapists to check clients' out-of-network benefits quickly and easily. The calculator provides information on deductibles, reimbursements, and more. The platform also handles the entire process of submitting claims to insurance companies, saving therapists and clients the hassle of dealing directly with insurance. Mintaya charges clients a 5% fee per claim, and on average, clients are reimbursed about 70% once their deductible is met. The platform aims to make high-quality mental health care accessible and sustainable for therapists.
The Inspiration Behind Mintaya: Filling a Gap in Mental Health Care
Christine Lee shares her personal interest in mental health and her background in computer science. She talks about growing up in Palo Alto, California, and witnessing the mental health issues prevalent in the area. Christine's passion for mental health led her to leave her job as a Google product manager and start Mintaya. She explains how Mintaya addresses the gap in mental health care by helping therapists and clients navigate out-of-network benefits. The platform educates clients about using their insurance benefits to cover therapy costs and simplifies the claims process. Christine's goal is to make a sustainable difference in the mental health space by creating a win-win solution for both therapists and clients.
How Mintaya Works: Simplifying Out-of-Network Billing
Christine Lee provides an overview of how Mintaya works for therapists and clients. Therapists can sign up for Mintaya's benefits calculator, which allows them to instantly check clients' out-of-network benefits and potential reimbursements. This information helps therapists inform clients about the financial aspect of therapy. Therapy fees are paid upfront, and Mintaya handles the claim submission process on behalf of the client. The platform guarantees successful claim submissions and shields therapists and clients from dealing directly with insurance companies. Clients are charged a 5% fee per claim, and reimbursements are made directly by the insurance company to the client. Mintaya aims to make the process as quick and efficient as possible, with an average claim processing time of 17 days.
The Benefits of Using Mintaya: Empowering Therapists and Improving Client Access
Christine Lee highlights the benefits of using Mintaya for therapists and clients. For therapists, Mintaya empowers them to charge their full cash rate and make a sustainable living without relying on insurance. The platform allows therapists to provide high-quality care while minimizing administrative work and maximizing earnings. For clients, Mintaya simplifies the billing process and helps them utilize their out-of-network benefits effectively, reducing their therapy costs. The platform's automated benefits calculator and claim submission service save clients time and effort, ensuring they receive the reimbursements they are entitled to. Mintaya's goal is to create a win-win solution for therapists and clients, making mental health care accessible, affordable, and sustainable.
