

The Little Things That Make a Big Impact in Hospitality - Marc Schwarz
Feb 14, 2025
Marc Schwarz dives into the concept of 'disruptive hospitality' and its vital impact on the industry. He emphasizes the importance of personal gestures, sharing a touching story about a unique dinner party experience that highlights authentic connections. The discussion also revolves around empowering teams by sharing insights, encouraging collaboration, and fostering a culture that enhances guest experiences. Expect a blend of technology and the irreplaceable human touch as key drivers in the evolving world of hospitality.
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