The AI Native Dev - from Copilot today to AI Native Software Development tomorrow Changing the Developer Documentation UX Workflow using AI with Amara Graham
Oct 29, 2024
In a captivating chat, Amara Graham, a leader in developer experience at Camunda, reveals how AI can revolutionize developer documentation. She shares innovative strategies for integrating AI, such as using an AI-driven chat interface that enhances user engagement. The conversation also highlights the importance of trust and transparency in AI responses, and how to balance AI with traditional content for diverse user needs. Amara's insights pave the way for a future where developer documentation is not just improved, but transformed.
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Design Docs For A Spectrum Of Users
- Documentation must serve a wide spectrum of users from beginners to deep technical engineers.
- Structure content to support both high-level exploration and immediate, technical application.
Roll Out AI Agents Gently
- Introduce an AI agent gently so enterprise users can build trust with it.
- Position the agent as a first round of troubleshooting, not a replacement for human support.
Think Of Agents As Enhanced Search
- Treat the agent as a 'super-powered search' rather than an infallible conversationalist.
- Ensure the agent preserves conversational context but avoid promising it is fully autonomous or analytic.