The Logistics of Logistics The Brand-Centric 3PL with Kate Klemmer Terry
Kate Klemmer Terry and Joe Lynch discuss the brand-centric 3PL, Outerspace. Kate is the Chief Commercial Officer at Outerspace, a 3PL made for brands, by brands.
About Kate Klemmer TerryKate Klemmer Terry is the Chief Commercial Officer at Outerspace where she leads a cross-functional team that oversees all marketing, sales, and existing customer commercial relationships. Before joining Outerspace, Terry was the Chief Revenue Officer of Quiet Logistics starting in 2019. Prior to Quiet Logistics, she was the founder of Dash Group NY, a consulting firm helping fashion brands scale their digital success, with clients such as Michael Kors, TUMI, Oscar de la Renta, and J. Crew. Prior to that, she served in senior leadership roles at companies such as Polo Ralph Lauren, Banana Republic, Kate Spade, Coach, and Tommy Hilfiger. Kate received an MBA from UC Berkeley, Haas School of Business.
About OuterspaceFounded in 2019, Outerspace partners with leading omni-channel consumer brands, revolutionizing ecommerce fulfillment. Specializing in enhancing post-purchase experiences, the Outerspace team crafts tailored solutions that transcend the one-size-fits-all approach, driving brands toward exceptional growth. Serving as a strategic brand partner, Outerspace delivers a top-notch operations solution, seamlessly integrating frictionless order fulfillment, skilled client service teams, and proprietary software.
Key Takeaways: The Brand-Centric 3PL- Outerspace was founded by ecommerce veterans, Outerspace aims to be a brand-centric alternative to traditional 3PLs, focusing on high-growth consumer brands.
- Customer-Obsessed: They prioritize premium fulfillment services and a proprietary "Ops Stack" to help brands deliver exceptional customer experiences.
- Technology-Driven: Built for omnichannel fulfillment, Outerspace utilizes dedicated floor teams, proactive communication, and strategic carrier partnerships to optimize operations.
- Scalable Solutions: They handle order volumes ranging from 20,000 to 300,000+ per month, offering same-day processing, fast receiving, and efficient shipping.
- Data-Driven Insights: Their technology platform provides real-time visibility and analytics to empower brands with data-backed decisions.
- Strategic Partnerships: Outerspace collaborates with leading technology and service providers to offer a comprehensive logistics ecosystem.