The Game with Alex Hormozi "I Forgot My Wallet" - Overcome | Ep 179
Feb 11, 2020
Discover clever sales tactics to tackle the age-old excuse of forgetting a wallet. Learn how asking for ID can prompt customers to reach for their credit cards. Alex shares insights on using rapport to make the sales process smoother and foster trust. Plus, find out why suggesting alternative payment options can be a game changer. Tune in for expert advice on turning objections into opportunities!
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Overcoming the "No Wallet" Objection
- Ask for the customer's ID first to get them to take out their wallet.
- Then, ask for their credit card, gesturing towards their wallet.
Handling the "Free Trial" Misconception
- If a customer claims they thought a trial was free, calmly explain it's "how we've always done it.".
- Ask for their card and proceed as usual.
Alternative Card Option
- If a customer says they don't have the specific card they want, suggest using a different card temporarily.
- Tell them they can swap it out later.
