Eido Walny: Building a Winning Business with Commitment, Communication, and Client Experience Success

In this episode, Steve Fretzin and Eido Walny discuss:

• Entrepreneurial mindset in law
• Balancing personal and professional life
• Client experience and relationship management
• Mentorship and professional growth

Key Takeaways:

• A singular focus on achieving business goals ensures that all efforts are dedicated to success, with no fallback plan to divert attention.
• Focusing on doing what’s best for the business and clients will naturally lead to financial rewards, rather than chasing short-term gains.
• Ensuring clients leave just as satisfied as they were when they arrived (‘Smiles In, Smiles Out’ policy) by maintaining clear, timely communication and proactively managing expectations throughout the relationship.
• Setting aside a portion of earnings for profit ensures the business stays financially healthy while rewarding those taking the risk, without jeopardizing operations.

"We all have personalities, cultures, and other things that explain why we're where we are and why we're happy. And if we're just chasing dollars, it leads to a path of unhappiness." —  Eido Walny

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Episode References: 

Profit First For Lawyers by RJon Robins (book)

Profit First For Lawyers by RJon Robins (podcast)

About Eido Walny: Eido M. Walny received his J.D. from Boston University School of Law in 2001, where he was Executive Articles Editor of the Boston University International Law Journal. He earned a B.A. in Political Science, with honors, from The University of Chicago. His practice focuses on estate planning, asset protection, business succession, probate, and trust administration, with additional experience in business, tax, and real estate law. He is also a national speaker, author, and expert witness on estate planning, charitable giving, and business issues. Eido founded Walny Legal Group LLC in 2011 to offer clients both high-level legal care and excellent customer service.

Connect with Eido Walny:  

Website: https://walnylegal.com/

Phone: 414-751-7531

LinkedIn: https://www.linkedin.com/in/eido-walny-jd-aep-epls-2756a5/

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