A good boss is a rare breed. That’s because running an organisation is hard. It means getting to grips with the world’s most baffling substance: people.

The Economist’s management columnist, Andrew Palmer, is here to help. With his trademark wit, he distills advice and experience from bosses across business and the public sector.

Whether you manage people now or want to in the future; whether you’re in charge of a company or you dream of founding one; whether you want to build a culture or just give a good presentation—Boss Class is for you.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

For a chance to give your own TED Talk, fill out the Idea Search Application: ted.com/ideasearch.

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