
Scrum Master Toolbox Podcast: Agile storytelling from the trenches
Tackling Resistance to Change with Effective Communication, A Scrum Master’s Guide | Dominika Bula
Oct 9, 2024
In this enlightening discussion, Agile Coach Dominika Bula shares her expertise in overcoming resistance to change. With experience at SAP Signavio, Oracle, and Red Hat, she emphasizes the importance of effective communication and collaboration in managing organizational transitions. Dominika advises on starting with a discovery process and involving team leads to address emotional objections. She tackles the pitfalls of focusing solely on tasks instead of desired outcomes, providing valuable insights for both agile leaders and teams.
16:20
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Quick takeaways
- Effective change processes begin with understanding current workflows to foster transparency and facilitate unified collaboration among teams.
- Addressing emotional objections through open dialogue and building relationships with influential team members can mitigate resistance and promote ownership of change initiatives.
Deep dives
Navigating Change in Organizations
Implementing effective change processes in organizations requires a structured approach that begins with understanding the current workflows. Engaging with various teams to discover how they operate lays the foundation for identifying improvements. This initial discovery phase is crucial for mapping existing processes and aligning them with desired outcomes, which fosters better transparency and decision-making. By acknowledging the different ways teams use tools, leaders can gain insights into achieving unified workflows that enhance collaboration and efficiency.
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