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L&D Disrupt

Leading With Empathy And The Power Of Facilitation | Path To CPO | Episode 11

Aug 14, 2023
37:08

Join Chris Chesterman (Head of Sales, HowNow) as he speaks to Aki Friedrich, Director of Learning Experience at Superside.


They discuss the importance of following your curiosity and creativity, the facilitation skills he picked up from teaching German, lessons from stepping into internal leadership roles, and much more.


Book a demo of HowNow: https://hubs.la/Q01RWy9P0Download your FREE Death of the LMS guide: https://hubs.la/Q01RWyMr0


See HowNow in action! Sign up for a live walkthrough: https://hubs.la/Q01RWzht0 


Running order


0:00 Intro to Aki and his career journey

5:56 Confidence from performing experiences

7:29 Lessons from teaching German

11:52 Skills from high-growth period

15:03 Lessons from a career win

17:14 Leading with empathy

20:48 The influence of learning experiences

23:11 Understanding business context

25:25 Lessons from things that didn’t go as planned

28:32 Advice to new leaders

31:18 Quickfire questions


Find Aki on LinkedIn: https://www.linkedin.com/in/akifriedrich/ 


Find Chris on LinkedIn: https://www.linkedin.com/in/chris-chesterman/

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