L&D Disrupt Leading With Empathy And The Power Of Facilitation | Path To CPO | Episode 11
Join Chris Chesterman (Head of Sales, HowNow) as he speaks to Aki Friedrich, Director of Learning Experience at Superside.
They discuss the importance of following your curiosity and creativity, the facilitation skills he picked up from teaching German, lessons from stepping into internal leadership roles, and much more.
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Running order
0:00 Intro to Aki and his career journey
5:56 Confidence from performing experiences
7:29 Lessons from teaching German
11:52 Skills from high-growth period
15:03 Lessons from a career win
17:14 Leading with empathy
20:48 The influence of learning experiences
23:11 Understanding business context
25:25 Lessons from things that didn’t go as planned
28:32 Advice to new leaders
31:18 Quickfire questions
Find Aki on LinkedIn: https://www.linkedin.com/in/akifriedrich/
Find Chris on LinkedIn: https://www.linkedin.com/in/chris-chesterman/