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The Perfect RIA
How To Take A Hit
Apr 18, 2024
Jamie Shilanski discusses handling criticism, emphasizing resilience, and choosing when to respond. The impact of online reviews and vulnerability in success is explored. Strategies for delivering and receiving constructive feedback are shared, focusing on personal experiences with criticism.
35:27
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Quick takeaways
- Resilience is key in handling public criticism effectively, knowing when to respond and when to let go.
- Understanding the dynamics of online criticism, especially the impact of anonymity on the delivery of feedback.
Deep dives
Navigating Public Criticism and Resilience
Handling public criticism, especially online, can impact individuals significantly, affecting business owners and professionals. Constructive criticism, though valuable, can still be challenging to receive. The speaker emphasizes the importance of resilience and discerning when to address feedback and when to acknowledge it. Public reviews, particularly on platforms like Yelp and Facebook, can heavily influence businesses, highlighting the significance of managing online feedback effectively.
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Discover
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