The Cash Flow Contractor 179 - The Importance of Quality Control in Manufacturing and Construction
Whether you're involved in construction & trades or in manufacturing, ensuring top-notch quality is paramount. One bad job can possibly break years of good and hard work!
In this episode, Jacob Edmond, CEO of Duckworks Millwork Solutions, joins Khalil & Martin to discuss quality control, making checklists, and why it is critical to apply these things in your business today.
Time Stamps
- 00:32 - Episode Intro
- 02:53 - Intro to Jacob Edmond
- 04:02 - What is Quality Control?
- 04:47 - When Do You Need a Dedicated QC Staff?
- 07:54 - Why Does Quality Control Matter?
- 09:54 - Customer Concessions & Quality Control
- 14:19 - Common Areas Needing Quality Control in Manufacturing
- 20:34 - The Cost of Quality
- 23:41 - The Importance of a Checklist
- 31:57 - Quality Control Metrics
- 37:44 - Gaining Insights From Your Employees
- 40:45 - Implementing Checklist & Quality Control
- 56:47 - Episode Outro & Takeaways
Quotable Moments
- "My dad used to always tell me, you can add cost, only the customer can add value." - Martin Holland
- "Quality control isn't just preventing mistakes, it's refining your process to prevent future mistakes and constantly reduce your mistakes." - Jacob Edmond
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Resources
- Get the sample checklists from Jacob Edmond here
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