JoAnne Norton: Family Business Consulting Group Family businesses account for 60% of all jobs in the United States and 98% of all companies elsewhere. The dynamics of family business are unique and communication becomes even more critical. In this episode, I interview family business consultant JoAnne Norton of the Family Business Consulting Group on how family business can prosper from one generation to the next with effective communication. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.