Coaching for Leaders

456: How to be Diplomatic, with Susan Rice

Feb 24, 2020
Susan Rice, former U.S. Ambassador to the United Nations and National Security Advisor, shares her insights on diplomacy and leadership. She reflects on how her childhood of mediating family conflicts influenced her conflict resolution skills. Rice emphasizes the importance of separating behavior from the person and ensuring all voices are heard in decision-making processes. She discusses the need for humility and emotional intelligence in leadership, revealing how her experiences shaped her approach to navigating complex relationships in politics.
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ANECDOTE

Childhood Mediation

  • Susan Rice developed mediation skills as a child, intervening in her parents' frequent arguments.
  • This early experience shaped her comfort with conflict and honed her ability to handle disagreements.
INSIGHT

Resilience from Conflict

  • Early exposure to conflict made Rice resilient and unafraid of disagreements.
  • She learned to separate behavior from individuals, addressing issues directly while maintaining relationships.
ANECDOTE

Course Correction

  • Early in her career, Rice received critical feedback about her leadership style being too hard-charging.
  • She reflected on this and adjusted her approach, becoming more patient and inclusive.
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