Wedding Business Solutions

Is your team really giving 5-star service?

Dec 21, 2022

09:22

So many businesses claim to be giving 5-Star service, yet their customers don’t always feel that’s what they’ve received. In this episode I relate the story of a 5-Star hotel who recognized that their people have never been on the receiving end of real 5-Star service, so how could they be expected to know what it feels like.

Listen to this new, 9-minute episode to hear how that played out and some other ideas for how you and your team can ramp up your service, regardless of the price point.

If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com

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I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks.

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