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How Slack’s culture kills distraction by building psychological safety, telling employees to go home, and using lots and lots of emojis.
If there’s one technology that embodies the unreasonable demands of the always-on work culture that pervades so many companies today, it’s Slack. The group-chat app can make users feel tethered to their devices, often at the expense of doing more important tasks.
Over 10 million people log on to Slack every day. Slack’s own employees, of course, use Slack—they use it a lot. And if distraction is caused by technology, then they should surely suffer the consequences. Surprisingly, according to media reports and Slack employees I spoke with, the company doesn’t have that problem.
You can read the Nir and Far blog post on: If Tech is So Distracting, How Do Slack Employees Stay So Focused? https://www.nirandfar.com/slack-use/
Nir & Far, a podcast about business, behaviour and the brain by Nir Eyal. If you enjoy this podcast, please subscribe on iTunes and leave an iTunes review. It will greatly help new listeners discover the show. Please visit my website Nir and Far for other info about my writing, books and teaching: http://www.nirandfar.com/