Keepin it Real Estate with Chris & Collin The Path to Impress Your Customers and Set You Apart From Your Competition with Ryan Dennhardt
Ryan Dennhardt is a motivational leader and entrepreneur who found success in the coffee industry. After growing and selling his business, he went on a journey to find the best ways he could make a positive impact on other people, which was through organizational development, human resources, and sales.
Listen to this episode to learn more about Ryan, his entrepreneurial journey, and how he took his personal experiences in business to become an expert in his field today!
Key Talking Points of the Episode
00:00 Introduction
01:10 What is Ryan’s background?
05:34 How did Ryan’s parents influence his entrepreneurial career?
08:49 What is the importance of paying attention to details in business?
11:10 How can customer experience separate you from your competition?
12:43 What makes Ryan’s business different from other coffee shops?
19:03 What does it really mean to condition your customers for your business?
21:25 How can little details help change the perception of customers towards your business?
23:25 Why did Ryan decide to sell his coffee business?
25:15 What did Ryan get into after selling his business?
28:47 What is Ryan currently focused on?
31:51 What characteristics and skills do people need to find success in their careers?
34:31 What is the importance of being authentic in achieving success in business?
36:23 How can having extreme ownership set you apart from everybody else?
41:53 What is the importance of owner presence in business?
45:19 What is Ryan’s favorite book?
47:00 What does Ryan want to be known for?
48:47 What is the biggest lesson Ryan learned from franchising?
51:27 How can you reach out to Ryan?
Quotables
“Being a barista is a lot like being a chef. To Chris’ point, you can flip burgers anywhere and it can be a burger, but there’s a lot of other things that go into making a burger really, really great and a cup of coffee is no different.”
“You gotta create the reason why people come to you and that’s again, creating the habit and the continued behavior that brings people to your business no matter what it is.”
“You gotta be able to recognize your errors, recognize the faults, and charge forward and make a new way for yourself.”
Links
Book: Leadership Isn’t For Cowards
https://www.amazon.com/Leadership-Isnt-Cowards-Performance-Challenging/dp/1118176839
Book: How Successful People Think
https://www.amazon.com/How-Successful-People-Think-Thinking-ebook/dp/B00199RHE8
Email: Ryan Dennhardt
Phone: Ryan Dennhardt
(308) 440-1594