

#92- Managing HVAC Demand in Extreme Cold Weather
Feb 1, 2024
Extreme cold weather creates an avalanche of HVAC service calls, skyrocketing inquiries from 40 to 180 daily. The hosts discuss the importance of preparation and operational metrics to handle this surge effectively. They highlight the benefits of comprehensive membership programs and the growing revenue from electrical services. The conversation also touches on proactive communication for upselling opportunities and the reluctance of homeowners to upgrade systems unless in dire need. Valuable lessons abound for navigating this weather-dependent industry!
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Extreme Weather Call Volume
- Jack Carr's HVAC business saw a massive increase in calls during the extreme cold weather.
- By 12:45 PM, they had 180 calls from local service ads, significantly higher than their usual 40-60 calls.
Early Revenue Surge
- John Wilson's HVAC revenue surpassed December's totals by mid-January due to the extreme cold.
- This unexpected surge highlights the impact of weather on revenue in the HVAC industry.
HVAC Growth
- John shows Jack a graph of his rapidly growing HVAC revenue.
- They discuss how even small tweaks and investments can yield substantial returns in HVAC.