

1144: Serving Up Sales Wisdom, with Mary Laudati
Oct 5, 2023
Mary Laudati, a coach and seasoned expert in B2C sales consulting, shares valuable insights on customer engagement and effective sales strategies. Topics discussed include building trust, respecting consumer preferences, acquiring good data, personalization, quick responses, and passionate interactions. Mary also reflects on valuable life lessons and their passion for volleyball.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Importance of Good Data and Applying B2C Experience to B2B World
02:23 • 3min
Effective Communication and Responsiveness in Customer Service
04:59 • 7min
The Impact of Phone Calls on Website Browsing
12:28 • 8min
Reflecting on Valuable Life Lessons and the Passion for Volleyball
20:39 • 4min