Vijay Karunamurthy (Scale AI): How do companies safely unlock the value of AI? (Hint – through human touch!)
Nov 1, 2023
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Vijay Karunamurthy, field CTO at Scale AI, discusses responsibly harnessing the benefits of AI, evaluating AI systems at DEFCON 31, potential for public-private partnerships, and the Biden-Harris Administration Voluntary AI Commitments. The podcast explores incorporating human values, standards in AI, risks of generative AI in businesses, and enhancing human decision-making with AI.
Safety in harnessing the value of AI is achieved through test and evaluation, questioning models to identify unexpected or false responses.
Standards are crucial in evaluating AI systems, helping to understand capabilities and mitigate potential harms.
Deep dives
Vijay Kurina Murthy's Interest in AI and Responsible AI
Vijay Kurina Murthy has been fascinated by neural networks and AI since the 90s. He has worked on applications of AI at companies like Apple, Google, and YouTube. His interest in incorporating data into the AI lifecycle led him to Scale AI, where he focuses on safe and trusted AI.
Safely Unlocking the Value of AI
At Scale AI, the goal is to safely unlock the value of AI. This is achieved through test and evaluation, where models are questioned to identify unexpected or false responses. The importance of avoiding hallucinations, biases, and other potential harms is emphasized.
Standards and Evaluation for AI Systems
Standards are crucial in evaluating AI systems. They help understand the capabilities and potential harms of models. The evaluation process involves assessing the model's ability to answer questions accurately and avoid biases or hallucinations. The goal is to prioritize and mitigate harms that could have an immediate impact on society.
Best Use Cases and Advice for Businesses Using Generative AI
Generative AI has opened up new possibilities for businesses. Examples include using AI to help wealth advisors provide personalized insights to clients and improving customer experiences in the travel industry. Businesses should focus on use cases with high ROI and consider the back end, internal-facing applications as well. The importance of maintaining human involvement and the human touch is highlighted.
Vijay Karunamurthy, field Chief Technology Officer at Scale AI, joins this week’s episode of In AI We Trust? to discuss how companies can responsibly harness the benefits of AI, the necessary role humans play in that process, and how a diversity of expertise is key to developing functional guardrails. Tune in to hear more on evaluating AI systems at DEFCON 31, the potential to expand our horizons through public-private partnerships, and the Biden-Harris Administration Voluntary AI Commitments.
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