The Daily The Rise of Workplace Surveillance
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Aug 24, 2022 Jodi Kantor, an investigative reporter for The New York Times known for her insights into workplace issues, discusses the growing trend of electronic monitoring in American workplaces. She reveals how this surveillance affects not just productivity but also emotional well-being and trust between employees and employers. The conversation dives into the fine line between efficiency and privacy, the psychological impacts of constant tracking, and even the humorous lengths employees go to avoid scrutiny, like using mouse jigglers.
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Carol Kramer's Monitoring Experience
- Carol Kramer, an MBA and finance professional, noticed discrepancies in her paychecks while working remotely.
- Her employer used software that tracked her computer activity and took screenshots every 10 minutes to calculate her pay.
The Rise of Employee Productivity Scores
- Employee electronic monitoring, including productivity scoring, is more common than most people realize.
- Many top US employers track individual employee productivity, impacting pay and representing a significant shift in employer power.
Pandemic's Impact on Workplace Surveillance
- Workplace monitoring began in call centers and warehouses, focusing on efficiency.
- The pandemic normalized and expanded this monitoring to remote white-collar jobs due to lack of visibility.
