Your Work Friends | Fresh Insights on the Now and Next of Work AI Ambition: Balancing Innovation with Trust, Connection and Human Relationships w/McKinsey NA CHRO Wendy Miller
Here’s the deal—AI promises a lot.
Efficiency, productivity, transformation. Every week, something new.
But work also runs on things like trust, connection, and human relationships. So the real question isn’t just how fast we adopt AI—it’s how we balance ambition with reality, timelines, people, and humanity.
In this episode, we sit down with Wendy Miller, Chief HR Officer for North America at McKinsey & Company, to talk about what balancing AI ambition and reality actually looks like on the ground. Wendy gets candid about the chaos, the learning curves, and what it really takes for leaders and teams to adapt without losing their footing—or their people.
We dig into the rewiring of organizations, the blind spots most execs miss, and why the real edge in the AI era isn’t speed—it’s humanity.
In this episode, you’ll learn:
- Why “go smaller, but go fast” might be the smartest AI adoption strategy yet
- The cost of chasing speed before impact—and how to avoid it
- How to upskill, experiment, and play without losing control
- The new role of HR as the human side of digital transformation
- Why trust and authenticity are still your best performance tools
- What a “learner’s mindset” really looks like in practice
- How to reinvest AI’s efficiency gains back into better leadership, better work, and better culture
Find Wendy on LinkedIn
Disclaimer: This podcast is for informational purposes only and should not be considered professional advice. We are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast. The views expressed in this podcast may not be those of the host or the management.
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