In this episode, Jamelia Lehn, Chief Financial Officer at SPIRE Hospitality, shares why she took her teams on a field trip and the surprising lessons they learned.

• The importance of connecting accounting teams with hotel operations.
• How understanding hotel operations can lead to more accurate financials.
• The structure and preparation involved in organizing site visits.
• Feedback from both the accounting team and hotel staff on the visits.
• The impact of these visits on relationships and communication between teams.
• How such initiatives can attract interest from hotel owners and potential clients.

Check out Jamelia's post on LinkedIn, which we referenced about this trip.

This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional service and support, Shiji Group is trusted by leading brands worldwide to activate technology faster, increase operational efficiency, and drive better business results.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands