Letting & Estate Agent Podcast Is compliance getting in the way of good estate agency? - Ep: 2428
Dec 25, 2025
Simon King, a non-executive director and thought leader in estate agency, dives into the complex world of compliance. He reveals how AML checks and new material information guidelines are muddling the estate agency landscape. Simon emphasizes that while it's possible to outsource compliance tasks, firms must remain accountable. He also discusses the critical need for maintaining service quality when partnering with others, noting how lax compliance can jeopardize an agency's reputation. Tune in for insights on navigating these challenges effectively!
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Compliance Can Slow Transactions
- Compliance shouldn't block great estate agency but sometimes does, especially when bringing listings on.
- Greater regulatory involvement has increased transaction friction and slowed timelines.
Oversight Shift Caused Confusion
- Change of oversight from National Trading Standards to the CMA created confusion about material information.
- Removing old guidance didn't remove the obligation, it simply moved responsibility to the CMA.
Pick Partners That Reduce Friction
- Choose partners and proptech that simplify processes and reduce friction for your business.
- Prioritise suppliers who make compliance quicker so your team can focus on clients and transactions.