Can avoiding conflict actually make things worse? The discussion reveals how 'easing in' can bias choices and cloud judgment. A case study highlights the struggles of two colleagues with communication barriers and trust issues. The hosts emphasize the importance of transparent dialogue and learning from conflicts for personal growth. Dive into the significance of addressing mistakes openly to cultivate better relationships and foster a culture of constructive feedback.
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question_answer ANECDOTE
The CEO's Dilemma
A CEO needs to take drastic action and explain it to stakeholders.
He struggles to communicate his strong preference for one option while appearing neutral.
insights INSIGHT
Easing In Defined
"Easing in" involves presenting options as equal while subtly favoring one.
This often backfires, weakening the preferred option's argument.
question_answer ANECDOTE
Paula and Ted
The Paula and Ted case study exemplifies easing in.
Paula wants Ted to admit the presentation was bad without directly saying so.
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Is your plan to avoid conflict making things worse? In this episode, Squirrel and Jeffrey discuss the Paul and Ted Case Study, the concept of 'easing in,' and what leaders should do instead, on this episode of Troubleshooting Agile.
LINKS
- Eight Behaviors for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf
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You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com
And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com
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About Your Hosts
Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
Troubleshooting Agile 