
HBR IdeaCast
HBR Presents: Cold Call
May 2, 2019
Leslie John, a Harvard Business School professor specializing in consumer behavior, and Mitch Weiss, an expert in digital transformation, discuss Toronto's smart city initiatives driven by Sidewalk Labs. They delve into the complex relationship between urban innovation and privacy, highlighting the ethical implications of data usage. The conversation exposes the paradox of privacy, where people fear data loss yet share information for small rewards. The professors stress the need for public dialogue and transparent regulations to navigate these tensions in developing urban environments.
24:55
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