In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Luke Owen, who recently served as Director of CX at Formstack about organizing, structuring, staffing, and measuring a customer experience organization. Hear every episode of Ethan's podcast, The Customer Experience Podcast! Use the following links to subscribe in your favorite podcast player: Apple Podcasts Spotify Sticher Google Play Google Podcasts
