The AI in Business Podcast Lessons from Walmart in Building AI at Scale - with David Glick of Walmart
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Jun 19, 2025 David Glick, Senior Vice President of Enterprise Business Services at Walmart, shares insights on scaling AI in one of the world’s largest retailers. He discusses the innovative use of 'nano agents' to tackle specific business challenges and the importance of agile development processes. Glick explains how direct collaboration between engineers and domain experts enhances efficiency while navigating organizational hurdles. He also addresses the strategic balance of building versus buying technology solutions in a rapidly evolving landscape.
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Deck-Building AI Agent Success
- Walmart built an AI agent that creates sales decks in five seconds, a task that usually takes 90 minutes to two hours.
- This rapid development was possible by embedding engineers with customers and iterating quickly, showing the power of small, focused AI tools.
Speed Up AI Deployment
- Transform project management to focus on speed with the goal of idea-to-production in hours or days instead of months.
- Eliminate redundant approval processes by automating reviews and standardizing technology to maintain security and compliance.
Faster Deployments Improve Quality
- Deploying smaller code changes more frequently leads to higher quality and faster testing.
- Testing many changes together causes more bugs; continuous deployment practices improve reliability.