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The Practice Marketing Podcast

Know Your Numbers: Marketing Metrics You SHOULD Know

Feb 5, 2024
Learn how tracking marketing metrics can help your clinic attract more new patients and improve business performance. Explore key metrics such as website conversion rate, leads to evaluation conversion rate, patient reactivations, customer acquisition cost, and plan of care completion to take back control of your clinic volume and ensure growth and success.
16:25

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Quick takeaways

  • Monitor website conversion rate to improve lead generation and clinic revenue.
  • Track conversion rate from leads to evaluations to optimize patient acquisition and clinic growth.

Deep dives

Importance of Website Conversion Rate

It is crucial for clinics to track their website conversion rate, which determines the percentage of website visitors who take action (requesting appointments or information). Monitoring this metric using tools like Google Analytics helps in assessing the effectiveness of the website in generating leads. Improving the conversion rate, even by a small percentage, can significantly boost the number of new patient leads and revenue.

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