
Psychology of Customer Success The Essential Mindset Shifts for Successful Leadership
Want to know a secret? Setting your CS strategy is the easy part!
What often prevents MOST CS leaders from achieving the results and recognition they hope for is their mindset.
We'll dive into what the heck mindset is, how it affects your results, and how it needs to change as you move from an individual contributor to a leader.
BY THE TIME YOU FINISH LISTENING, YOU’LL KNOW:
- The key differences between a CSM mindset and a CS Leadership mindset
- Advice for how to let go of perfectionism by lowering the stakes
- Three questions to ask yourself to untwist your thinking
- How to build confidence and beat imposter syndrome
++++ATTENTION++++
Ready to stop figuring out CS leadership the hard way?
Get the CS frameworks, leadership techniques and psychology hacks you need to be seen as a strategic leader - and get promoted fast with:
The CS Leadership Academy
Applications are currently open for CS leaders looking to level up - but our cohorts fill up fast!
CONNECT WITH RACHEL
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WEBSITE
https://provansuccess.com
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
