

Get Connected! Tips on building a solid support team
Feb 11, 2025
Discover the importance of building solid relationships with local suppliers in the HVAC industry. The hosts share personal anecdotes about the challenges of sourcing parts during shortages and the impact of online retail. They emphasize effective communication, respect, and networking as key strategies for contractors. Special focus is on nurturing ties with salespeople to enhance information flow and inventory management. Tune in for insights on navigating today's supply chain complexities and maximizing support for your business!
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Build Relationships with Suppliers
- Build relationships with your local supply house staff.
- Directly ask for specific people you have rapport with, like Greg, to expedite service.
Sourcing Parts from Multiple Vendors
- Eric Aune had a recent master bathroom renovation project.
- He had to source parts from various online retailers and local suppliers due to stock limitations.
Online Retailers Impact Local Stock
- Local supply houses often sell a significant portion of their inventory to online retailers like Amazon.
- This contributes to local stock shortages and explains why online availability sometimes surpasses local availability.