What's the number one killer of sales professionals and the saboteur of sales success? Call reluctance! Today's guest. Connie Kadansky, the founder of Exceptional Sales Performance, has identified 16 different types of call reluctance. In our conversation, she shares the most common types and gives a practical prescription that you can put to work to put all reluctance to an end.

During the episode, Connie refers to some practical tools on her website which you can access here.

Did you miss the 2021 Trust Building Challenge? You can catch the recordings of these powerful sessions at www.2021trustchallenge.com.

Thanks to our friends at BombBomb for extending a special offer to Selling From the Heart listeners. Go to www.bombbomb.com/heart to try it totally free for 14 days!