The Operations Room: A Podcast for COO’s 76. Authenticity in Leadership
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Sep 4, 2025 In this discussion, Matthew Stone, an experienced executive coach at ME Consulting specializing in leadership development, dives into the essence of authenticity in leadership. He emphasizes the importance of curiosity and active listening in building trust and engagement. Matthew unpacks how one-on-one meetings can transform into powerful tools for retention and inclusion when managed effectively. He also shares insights on the role of emotional intelligence and vulnerability in fostering strong leadership connections.
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Greatness Is Measured By Organizational Impact
- Great executives role-model values and invite the best from their teams to cascade culture.
- Matthew Stone says greatness is judged by outcomes for the organization and those it serves.
Hold Accountable With Empathy And Clarity
- When accountability falters, COOs must hold empathic but direct conversations about expectations.
- Matthew Stone advises leaning into stewardship and navigate emotionality without being driven by it.
Alignment Comes Before Accountability
- Alignment about what matters must come before accountability for it to be meaningful.
- Misaligned KPIs or OKRs often hide missing conversations about true performance, says Beth Ayers and Matthew Stone.
