Future Ready Leadership With Jacob Morgan The AI Reckoning — Human Quotas, Ethical Bots, and Legal Risk in HR
Oct 10, 2025
A new era of Responsible Intelligence is on the horizon with governments potentially mandating human quotas in AI workflows. Kroger is pioneering a values-based AI assistant for its employees, aiming to blend technology with corporate culture and trust. Legal experts are highlighting the risks of AI bias in HR, pushing for accountability as biased decisions could land companies in court. Jacob also presents a compelling challenge to reinforce human judgment in automated processes, emphasizing that the future of work lies in wiser leadership.
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Human Quotas May Reshape Work
- Gartner predicts nations may require human oversight percentages in automated workflows by 2032, reshaping accountability in work.
- Jacob Morgan argues this will spawn a new economy of certified human judgment and premium review roles.
Design For Human Responsibility
- Organizations must design architectures where machines provide scale and humans retain responsibility and accountability.
- Leaders balancing automation metrics with measurable human accountability will define the next decade.
Values As Code In Employee AI
- Kroger built an associate AI assistant for 400,000 frontline employees that embeds five company values into its design.
- Morgan calls this 'values as code' and predicts culture will be compiled into software across organizations.