

76. How to Close Down Listings Efficiently and Ethically Without the Overwhelm- with Tracey Northcott
Aug 20, 2020
Tracey Northcott, an Airbnb Superhost for nearly a decade and a guest experience specialist consultant, shares tips on efficiently and ethically closing down listings. She emphasizes the importance of honoring existing bookings, providing suitable alternatives, and being open and honest with guests. Other topics include outsourcing packing, involving the turnover team, creating an exit strategy, and adapting to challenges in the rental business.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 3min
Exploring a Co-Hosting Business and Tips for Closing down a Listing Efficiently and Ethically
02:30 • 4min
How Instagram and Social Media Helped Build a Relationship
06:22 • 6min
Closing Down Listings Efficiently and Ethically
12:42 • 14min
Connecting with Hosts and Outsourcing Packing for Efficient Listing Closure
26:45 • 2min
Involving the Turnover Team and Creating an Exit Strategy
28:22 • 16min